Refund Policy - FAME Consulting LLC
This Refund Policy ("Policy") outlines the guidelines and procedures for refund requests for services provided by FAME Consulting LLC ("the Firm"). By engaging our services, you agree to the terms of this Policy:
Eligibility for Refunds:
1.1. Refunds are considered on a case-by-case basis and are subject to the nature of the services provided and the specific circumstances of each case.
1.2. Refunds may be granted in situations where the Firm has not performed or completed the agreed-upon services due to reasons attributable to the Firm.
Non-Refundable Services:
2.1. Certain services provided by the Firm may be deemed non-refundable due to their nature or the costs incurred by the Firm in providing those services. Such services include but are not limited to consultations, advisory services, and services where the Firm has expended time and resources.
Refund Request Process:
3.1. Clients seeking a refund must submit a written refund request to the Firm, stating the reason for the request, along with supporting documentation if applicable.
3.2. The Firm will review the refund request and make a determination based on the merits of the case and applicable policies.
Refund Amount:
4.1. If a refund is approved, the refund amount will be determined by considering factors such as the services provided, work performed, expenses incurred, and any applicable cancellation or administrative fees.
4.2. The Firm reserves the right to deduct reasonable costs or fees from the refund amount, including any unrecoverable expenses or services already rendered.
Refund Disbursement:
5.1. Approved refunds will be disbursed using the same payment method or in the manner agreed upon between the Firm and the client.
5.2. The Firm will make reasonable efforts to process approved refunds promptly, but the actual time for the refund to reflect in the client's account may vary depending on external factors, such as bank processing times.
Non-Refundable Expenses:
6.1. Certain expenses incurred by the Firm in providing the services, such as third-party fees or out-of-pocket expenses, may be non-refundable and may be deducted from the refund amount.
Termination of Services:
7.1. If the client terminates the engagement or cancels services after the commencement of work, the Firm reserves the right to withhold or charge fees for services rendered up to the termination date, and any applicable non-refundable expenses.
Updates to the Refund Policy:
8.1. The Firm may update this Refund Policy from time to time to reflect changes in our practices or applicable laws. We will provide notice of any material updates on our website or through other appropriate means.
Contact Information:
9.1. If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact us at [contact information].
By engaging our services, you acknowledge and agree to the terms of this Refund Policy.